Sample of All FAQs (Helpie FAQ)

Helpie FAQ

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  • In business, social media offers a powerful chance to connect with people who are interested in your products or services. It allows you not only to reach them but also to build trust and even forge emotional connections.

    By hiring the right social media manager, you tap into expert strategies designed to achieve these goals. With our extensive experience, we can engage thousands of relevant people every week and capture their attention, even if you’re starting from scratch. This enhances your online visibility, attracts new customers, and saves you precious time.

  • For the starter subscription, we provide five pieces of content each week: two short videos, two photos, and one slideshow or carousel. Our service covers everything from content creation to posting, including content strategy, idea generation, copywriting, graphic design, and video editing.

    Additionally, we offer a monthly follow-up call to discuss performance and strategy, as well as monthly reporting to keep you informed about your social media growth. We tailor the content to your industry and audience, incorporating tips, storytelling, or product showcases to engage and inform your followers effectively.

  • You’ll generally start seeing results within 2-6 months. Building traction takes time, especially at the beginning, as social media platforms need a while to understand who is most likely to interact with your posts.

  • Getting started is easy. Simply choose your social media management package from the top of the page, proceed to checkout, and pay using your card or PayPal. For UK customers, we also offer invoicing. After your order, we will contact you to schedule an online call to discuss your strategy and collect your social media login details. If you don’t have a social media profile, such as TikTok, we’ll help you set it up free of charge.

    Let us know if you need a customised social media service package, wish to combine services like social media content creation with website and logo design, or if you’re looking for consulting services.

  • Our social media management service is a subscription with a 21-day notice period for cancellation. However, you can cancel anytime within the first 30 days without being charged for the following month.

  • We offer three types of websites: Single-page websites, multi-page websites, and eCommerce stores. All our websites are built using WordPress, a reliable system for creating and managing websites easily

    Single-page websites are cost-effective solutions ideal for freelancers and small businesses seeking a strong online presence. These websites display all your content on a single page, allowing you to showcase your services, business information, gallery, customer reviews, and include a contact form. You can upgrade to a multi-page website at any time.

    Multi-page websites are perfect for businesses that need to present a wide range of information in a well-organised manner. These websites allow you to create separate pages for different aspects of your business, such as services, products, about us, blog, and contact information. A multi-page website is ideal for improving user experience and SEO, making it easier for visitors to navigate and find what they need.

    eCommerce stores are designed for businesses that want to sell products or services online. These websites provide a fully functional online shop, complete with product listings, shopping cart, and secure payment processing. They offer a seamless shopping experience, including features like customer accounts, inventory management, and order tracking. eCommerce stores are scalable and can be customised with various plugins to meet your specific needs, making it easy to grow your online business and reach a wider audience.